Baileys Online Reviews

We've done business with them in the past. We were happy with most of the products we received. But last week we ordered a $329 pair of boots. We have bought two pairs prior to this so we know the quality of the boot. The same picture is on the website of the boots that we bought years ago.
However the new boots we just received are of a much lower quality. They look like a cheap knock off copy.
We have called and spoken to multiple people. Terrible customer service! They do not return calls.
One person said the boots haven't changed so i sent them a picture of the old boots next to the new ones. The only response was well you can send them back! Baileys is the kind of store that makes shopping online miserable! The old bait and switch!

When I had questions about my orders, they got back to me and were very helpful. Would recommend them!

If your looking for expert advice, dont bother. If you dont know what you need specifically, like bar types or chain recommendations, they will not search and suggest what is best for your application. I have older chain saws (Homelite Super XL and Craftsman 3.7) and needed 28" bars for them and since I didnt know, they would not suggest. In fact, I was told; "if you dont tell me the specs, I cannot suggest anything" They are NOT experts there, but catalog hunters. I can do that myself. Its no wonder they keep spouting "We cant suggest anything as we dont want to be responsible". I wont be spending my money here. Very dissapointed

Extremely satisfied with this company. Very thankful they offer this upgrade big bore kit for my Stihl MS 290, Affordable price, Excellent Quality. Extremely fast shipping. Thank You again Baileys!